Deliveries and Returns
Currently we deliver our products to mainland France (Belgium, Luxembourg and Germany will be available soon!).
The order will be shipped 3 to 5 days (for information purposes only) from the time of receiving the order and the parcel will be delivered by Colissimo(and soon using the Mondial Relay network).
Colissimo deliveries are from Monday to Saturday.
Delivery times, from the order being processed, are from 2 to 4 (working) days.
The delivery cost is 5.50 € for any orders of less than 35€ of purchases.
Delivery within mainland France is free for orders over 35€.
If you experience any difficulties with your delivery or if you have any questions whatsoever, please do not hesitate to contact us by e-mail at firstname.lastname@example.org or by telephone at (+33) 7 83 02 37 08. We will reply within 24 hours!
You have 14 days from the time of receiving the Products you ordered to return them to Origeens for an exchange or a refund.
In this case, the customer must return the Products new, intact, in their original packaging and unopened, along with any accessories, instructions and documents to the address below:
GEMYNO SAS ~ Origeens
8 allée des hirondelles
60190 Estrées Saint Denis
In the event of exercising the right to change your mind after a cooling-off period, Origeens agrees to reimburse the sum paid by the customer, without any fees, other than the cost of returning the products.